Unified Communications Improve Efficiency & Productivity

Effective communication is fundamental to the successful operation of an organisation and Microsoft is market leader for true Unified Communications.

Telephony > Call Recording > Meeting Room & Conference Solutions > Messaging >

Vizst specialises in building Unified Communications solutions for organisations that understand the benefits of using a seamless technology integrated to deliver the core capabilities of:

Telephony

Both SME and Enterprise telephony capabilities with calling functionality for traditional telephony services via either a Mobile App, Software App or Physical Handset. Microsoft Business Voice has all of the capabilities you would expect from a telephony platform and VIZT also have the ability manage Direct Routing Solutions for customers that prefer a Bring Your Own Carrier (BYOC) service.

Microsoft 365 Business Voice is a modern, cloud-based telephony solution that integrates into Microsoft 365 via the Microsoft Teams application.

Calling, chat, and meetings in a single app

Simplify your communications by unifying calling with chat and meetings in Microsoft Teams. Your contacts and calendar are connected across Teams and Outlook. And take collaboration to the next level by using Word, Excel, and PowerPoint within calls and meetings.

Delivered from Microsoft’s trusted cloud

Keep your business secure and running smoothly with an enterprise-grade phone system. Microsoft’s cloud provides built-in redundancy and load balancing with a 99.9% uptime guarantee. Plus you get cloud-powered AI with voicemail transcription, inline chat translation, and real-time captioning in meetings.

Call from anywhere, on any device

Stay connected with a single phone number across your computer, mobile device, and desk phone. Get a consistent experience across devices with the Microsoft Teams app and Teams devices. Make calls and join meetings with one-click.

Interested in learning more?

Request a Business Voice solution call

Call Recording

Call recording is not natively available within Microsoft 365 Business Voice however ITSB delivers a professional call recording solution which is seamlessly integrated into Microsoft Business Voice to provide recording functionality for staff training, dispute resolution, compliance or security reasons. This service is ideal for clients not looking to adopt a Direct Routing solution but where call recording is still a requirement.

Our service is flexible and scalable without sacrificing affordability.

Compliant, Secure & Redundant

Atmos leverages true-Cloud security infrastructure, redundancy and a 256-Bit AES encryption method for GDPR, MiFID II, HIPAA, and other compliance standards.

Meeting Room & Conference Solutions

Microsoft Meeting Room Solutions allow you to take hybrid meetings to the next level, empowering all meeting participants wherever they are. Vizst’s specialist Audio Visual team work alongside our Microsoft Technical engineers to design, install and support your Meeting Room solution bespoke to your needs.

Integrating seamlessly with Microsoft Teams you can introduce calls and audio conferencing via Microsoft Business Voice. As a Yealink, Polycom and Lenovo trusted partner, Vizst are well positioned to look after the technology surrounding your meeting room including your booking system devices. (photo of one of our meeting room doors)

Messaging

One-To-One messaging and team messaging all within Microsoft Teams allows your staff to communicate across multiple channels using one application. Presence capabilities enable team members to see who is available and doubles up for phone system presence as well.

By utilising calls, messaging and meetings all from within Microsoft Teams your staff can communicate from one single application that can also be used for collaboration around Microsoft 365, avoiding the need for separate systems.

Contact us today

We’re here to help!

We’re here and ready to discuss your ideas or challenges. Simply complete the form or choose an option below.

CAPTCHA image

This helps us prevent spam, thank you.